About
Who We Are
Pioneers in eClinicalWorks® adoption, optimization, and support
Your use of eClinicalWorks® is a journey, one that is guided by your practice’s goals, the ever-evolving healthcare and payer landscape, and technological advances that may become applicable along the way. Ero Health understands this journey because we’ve led practices of all sizes and specialties nationwide to find success through their use and optimization of their eClinicalWorks® electronic health records and practice management systems since 2004.
The Ero team has always been known for our industry-high success rate of implementing eClinicalWorks®. Our knowledge encompasses both expertise in the software itself as well as practical knowledge from a team of professionals with a clear grasp on all areas of healthcare IT, including business management, practice workflow,
training and support. Yet when it comes to the impact eClinicalWorks® can have on a practice, this is just the beginning.
We believe in empowering clients to maximize their eClinicalWorks® investment, harnessing the data that lies within to enhance the patient experience, improve care, increase revenue and profitability, and generate reporting that provides visibility into the financial and operational health of the practice.
Today, we work with Independent Clinics, FQHCs, Health Systems, ACO/MSO Organizations and Private Equity Practice Roll-Ups to address their specific business goals through eClinicalWorks® optimization, data services, revenue cycle management, hosting, training and support. Ero Health has clients in 49 states who have achieved success through our partnership.
Custom Solutions
Ero Health offers the most comprehensive suite of eClinicalWorks® services to support your patient care and business goals. Wherever you are on your journey, we’re here to serve as your guide.
Our numbers speak for themselves
Every practice is different.
Technology is a tool to help you reach your goals, and we know that each practice’s situation, challenges and vision are unique. The Ero Health team is standing by to learn about what you’re looking to accomplish and how we may apply eClinicalWorks® to help you get there.
Our Leadership Team
Ero Health is led by a team of professionals with decades of experience in healthcare IT, business management, workflow development, and revenue cycle management. Each shares a passion for the business of healthcare, serving the providers, staff and leadership of each practice.
Num Pisutha-Arnond
Co-CEO
Prior to his current role as Co-CEO of Ero Health, Num was a co-founder and President of Curas. Under his leadership, he took the company from a start-up in 2004 to the leading eCW Implementation, Support and Consulting firm before merging with Physicians Trust to form Ero Health.
As a previous Gold Certified eClinicalWorks Trainer, Num takes a personal interest in the development of new eClinicalWorks trainers and consultants. Num’s experience in technology and business operations spans IT strategy, product development, strategic planning and marketing with a heavy emphasis in integrated business solutions and wireless handheld technologies.
Num started his career in the wireless communications industry and moved on to IT consulting and managed services. Leveraging his background in engineering, product design and business, he launched consulting practices that helped companies deploy ERP systems, CRM systems and online strategies before starting Curas. Throughout, his focus has been on creating things and making an impact by helping people use technology to effectively run their business. Today, that same passion is directed towards helping physician groups achieve real results through the use of Healthcare IT.
Num earned a Masters in Engineering Design from Tufts University and an MBA from Northwestern Kellogg Graduate School of Management.
Steve Rhodes
Co-CEO
As a founder and Co-CEO of Ero Health, Mr. Rhodes and his firm has been a driving force in healthcare technology adoption offering turn-key consulting services to Health Systems, IPAs, ACOs, Community Health Centers and physician practices for the past 20 years. Mr. Rhodes’s is focused on leveraging industry best practices in healthcare IT consulting and providing services that overcome the challenges of technology adoption.
Mr. Rhodes is a frequent speaker at Healthcare Leadership Conferences, technology summits, Health Information Technology vendor events and HIMSS.
Prior to founding Physicians Trust (now Ero Health), he was the vice president of business development at Alteer Corporation, a pioneer in the EHR space. He also held numerous senior-level positions in the healthcare device and technology industry including vice president of marketing and sales at HealthSense, a provider of aging services technology, and vice president of business development for Imagyn Medical Technologies.
Mr. Rhodes is a graduate of the University of Kentucky and UCLA Anderson School of Management Executive Program, Healthcare Marketing.
Darryl Dale
Chief Technology Officer
Darryl has spent over 30 years in the fast paced and constantly evolving IT field across a wide range of industries including manufacturing, finance, and healthcare. Darryl’s goal is to drive both growth and profitability through the use of technology with a constant focus on security, stability, performance, and automation. Darryl brings to the table a solid technical background as well as years of business experience and tackles each day with one mantra “How do I make things better”.
Eric Seitz
Director of Operations
With 15 years as a Healthcare Administrator in private practice, as a consultant, in a healthcare system, and in a healthcare start-up, Eric is equipped with a unique experience base in healthcare geared for driving growth and scaling. For the majority of those years as an administrator Eric was an Curas/Ero client. Eric has a depth of knowledge in experience in revenue growth, revenue cycle management, scaling, change management, and strategic leadership. Eric was described by an Executive Coach, “He doesn’t do JUST a job; he is like the engine that moves the whole entity towards it’s potential!” Eric completed his Masters in Business Administration and holds a Green Belt in Lean Six Sigma.
Carey Brooks
RCM Manager
Carey serves as RCM Manager at RCM360, a division of ero Health, providing revenue cycle services for provider groups of various sizes and specialties. She is responsible for division planning, team development, and vendor management. Throughout her 25 years in the industry, Carey has focused on operational enhancements through the use of technology and people on both the outsourced RCM side and the offshore vendor side, improving processes and client results along the way. Carey is a graduate of the University of Missouri. She resides in Jefferson City, MO with her husband and three sons.
Wendy Ridgway
Director of Client Success
Wendy has been working with eClinicalWorks for over 15 years and currently holds various eClinicalWorks certifications. Prior to her current role as Director of Client Success, Wendy held various support roles at Curas. After the merger with Physicians Trust, Wendy helped to structure the Ero Health Support Team and continues to help it grow.
Wendy has been working closely with clients to troubleshoot, analyze and determine best solutions for customers’ eClinicalWorks needs. She thoroughly enjoys working with customers and developing partnerships to help provide the best solutions to improve patient care and efficiencies.
Wendy started her career as consultant and project lead implementing Microsoft Customer Service Relationship Management (CRM) application in a variety of industries and held various Microsoft certifications.
Wendy has a BS degree in Management and Organizational Behavior from the University of Missouri Saint Louis. She resides in St. Charles, Missouri with her husband.
